1. What does wowgold74.com do?

We are a world leading seller group of in-game currency for massively multiplayer online games (MMOPG), such as World of Warcraft, Guide Wars, Aion, EverQuest, Final Fantasy and so on. We are devoted to serve the need of the MMOPG community and enhance the online gaming experience. We are here to enable the online gamers better enjoy more challenging adventures in the games.

2. Do you offer account and power-leveling services?

Yes, we do.

3.Is this business safe or legal?

wowgold74 has been in the virtual trade industry for years. Over the years, we have achieved a proven sales track record and established a loyal customer base. We are well known for our quick response, game variety and most importantly, our pricing has been very competitive compared to our worthy competitors. Our business mainly involves trading which implies, we buy from gamers who are willing to sell their excess virtual currency or item and we sell to interested buyers at a marginal profit. Under the circumstances of an individual seller who is willing to sell us at a quoted price. We will then resell it to an individual buyer who is interested in the item or the virtual currency by no means undermining any party's interest.

4. Why does the price changes all the time?

Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.

5. What Forms of Payment do we accept?

We mainly accept Paypal, money booker and Western Union. Note: For larger orders, we may require Western Union as a payment mode. Please do contact us via our live help chat system to enquire in how to send us your payment through Western Union.

6. My shipping address is not confirmed. How can I confirm my shipping address?

Go to www.Paypal.com and click on help, use keyword "Confirm Shipping address" in the help search box.

7. I forgot to include my Confirmed shipping address. What Should I do?

Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the "Send money" tab and input the necessary information followed by clicking on the "Continue" button and look under shipping information. Leave the "Ship to" information as default.

8. How do I place an order?

We have derived 5 easy steps to facilitate your transaction.
(1) Click and select your desired game from our Main Menu.
(2) Select your desired game server.
(3) Once you decided your amount of purchase, click on the "check out" button. You will then be redirected to an "Check Out" page where you enter your game Character name. Having done so, you will then be directed to a "Payment" page where you can log on to Paypal account to make your payment.
(4) Please include your confirmed shipping address in your Paypal purchase payment by simply selecting the default "Ship to" option. Please note that your order will be processed quickly with a confirmed shipping address.
(5) Finally, click "Pay" button to proceed with the payment procedure.

9. What happens if I entered a wrong Character name or selected the Wrong server?

Under such instances, there is no call for Panic. Simply log on to our website and contact any of our customer representatives. In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your Paypal address. We will then rectify the error and will execute delivery according to the new information provided by you.

10. How long do I have to wait for your delivery?

Delivery usually occurs within 30 minutes after payment has been received. We are trying our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 1-48 hours, If delivery has not been sent within 48 hours, we will fully refund you if you desire.

11. Can i ask for refund if you didn't make the delivery in a timely manner?

Yes, you can.If we cann't deliver it within 48 hours, we will refund your payment immediately. If you have any questiones, you can contact us through live support on our website OR email us OR message us through MSN.

12. Can I transfer a character that I’ve purchased to another server?

Sometimes. It largely depends on the game, but it is possible to transfer characters between servers in games such as EverQuest and World of Warcraft.

13. What should I do once I have received the account details?

Once you have completed an account purchase the login and password information will be sent immediately. The email address attached to the account will be available for alteration one month after the purchase, to ensure quality assurance. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you.

14. May I know in which way the gold shall be transferred?

The gold you ordered will be transferred to your character via in-game mailing system or by face to face delivery. We prefer the latter one because we can give the gold to you instantly, and you can use it and enjoy the game after you get them. Thank you for your cooperation.

15. How do you level my character?

We relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by 2 master players that conduct him in an ethical manner in the game. It goes without macros, dupes, and game bug exploits, and other such foolishness will never be used. Your character will be leveled the safest way possible: by going through the grind. We also do some of the quests for you during the power leveling if not much time consuming.

16. If I want to login on my account during the powerleveling, what should I do?

You'd better not login in. It is dangerous for your account, because the IP frequently changed. Of course, it is ok if you want to login. Please contact our LIVE HELP, then our friendly operator will help you to arrange your issue.

17. I have several characters under the same game account; can I log in to ? play another racter while you are leveling up one of my characters?

Our professional players do 24/7. Your login would interrupt our work, which may delay the powerleveling service or cause an important quest's failure. If you really need to log in please contact our support to set up a specific time so our players could quit for a while to let you log in.

18. Do you use bots or macros?

We do not use any bots or macros to perform our services. We have lots of employees players that personally work on your character. This ensures your character is leveled the safest way possible.

19.Why do you sometimes need to call me when I've made an order?

1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having.

20. What are the possible reasons for delay?

There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.

21. I'm worried about the privacy of my details?

Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.

22. How can I track my order status?

You can track your order status by simply logging on to our website to check with our customer representatives. And for powerleveling order, you can check on 'pl report' page of our website.